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Most recent job postings at naperville lib
via ZipRecruiter
posted_at: 14 days agoschedule_type: Part-time
Salary: $17.25
Job Title: Customer Services Assistant II...
Department: Customer Services, 95th Street Library
Application Deadline: Open Until Filled
POSITION SUMMARY
The Customer Service Assistant II assists customers with the optimal use of Library services. Provides consistent, accurate, and timely handling of Library materials for circulation. Provides quality customer service and collaborates with staff to resolve circulation related issues.
Salary: $17.25
Job Title: Customer Services Assistant II...
Department: Customer Services, 95th Street Library
Application Deadline: Open Until Filled
POSITION SUMMARY
The Customer Service Assistant II assists customers with the optimal use of Library services. Provides consistent, accurate, and timely handling of Library materials for circulation. Provides quality customer service and collaborates with staff to resolve circulation related issues. Contributes to the general order and care of facilities and Library materials.
RESPONSIBILITIES
• Performs customer service activities for the Library, including processing and routing materials, issuing library cards, and collection of fees.
• Performs tasks associated with opening and closing the department.
• Responds to customer requests promptly and courteously, referring difficult or unusual requests to the appropriate Library staff with diplomacy.
• Assists customers with use of Library equipment, print resources, technology, and online resources.
• Troubleshoots basic problems with self-check machines, phones, and other departmental equipment.
• Ensures the quality of the collection material by reviewing materials and routing damaged items to the appropriate department.
• Facilitates communication concerning building issues with the Facilities Department and Library management.
• Answers and responds to phone inquiries or routes calls to appropriate department.
• Supports curbside service and used materials sale.
• Handles lost and found materials according to established guidelines.
• Makes announcements over the public address system as needed.
• Accepts used material donations and routes to appropriate location.
• Collaborates on programs/projects with other staff, occasionally at other locations.
• Assists with paging list fulfillment, including pulling, processing, and shelving holds.
• Monitors and maintains order in the public areas to ensure a welcoming environment for customers.
• Assists in maintaining departmental statistics and reports.
• Attends professional development opportunities.
• Performs other related duties and special projects as assigned.
KNOWLEDGE/SKILLS/ABILITIES
• Demonstrates strong written and verbal communication in responding to customers and staff.
• Strong interpersonal skills working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
• Uses problem solving skills to assist in determining priorities and finding timely solutions to departmental or system-wide issues.
• Provides quality assistance to customers and staff by seeking to understand customers’ needs and providing relevant support.
• Maintains confidentiality and remains calm in all situations.
• Possesses strong technical skills. Familiar with a range of hardware and software technologies. Keeps current in relevant technology.
• Strong organizational and time management abilities. Complete assignments and projects in a timely manner.
• Demonstrates appropriate money management responsibilities.
• Responsive to change and demonstrates adaptability.
• Takes responsibility for consistent completion and follow-up on all tasks.
• Maintains a positive approach while doing daily tasks and handling complex situations.
• Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
EDUCATION/EXPERIENCE/QUALIFICATIONS
• High school diploma or equivalent.
• Minimum two years of customer service experience.
• Bilingual proficiency a plus.
WHAT WE OFFER
The benefits of this position at the Naperville Public Library include:
• Annual Vacation Accrual: 2 weeks per year
• Holidays: 7 days per year
• Annual Sick Accrual: 12 days per year
• Illinois Municipal Retirement Fund (Pension Plan)
• Work Schedule
Monday: 4:00 pm - 8:00 pm
Tuesday: 5:00 pm - 9:00 pm
Wednesday: 8:30 am - 12:30 pm
Thursday: Off
Friday A: 5:00 pm - 9:00 pm
Friday B: 8:30 am -12:30 pm
Friday C: 8:30 am -12:30 pm
Friday D: 12:30 pm- 4:30 pm
Weekend
Saturday A: Off
Sunday A: 1:00 pm – 5:00 pm
Saturday B: Off & Sunday B: Off
Saturday C: 8:30 am – 5:00 pm
Sunday C: 1:00 pm – 5:00 pm
Saturday D: Off & Sunday D: Off
• Schedule may change
To learn more about us, go to https://www.naperville-lib.org/jobs and Diversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org Show more details...
Job Title: Customer Services Assistant II...
Department: Customer Services, 95th Street Library
Application Deadline: Open Until Filled
POSITION SUMMARY
The Customer Service Assistant II assists customers with the optimal use of Library services. Provides consistent, accurate, and timely handling of Library materials for circulation. Provides quality customer service and collaborates with staff to resolve circulation related issues. Contributes to the general order and care of facilities and Library materials.
RESPONSIBILITIES
• Performs customer service activities for the Library, including processing and routing materials, issuing library cards, and collection of fees.
• Performs tasks associated with opening and closing the department.
• Responds to customer requests promptly and courteously, referring difficult or unusual requests to the appropriate Library staff with diplomacy.
• Assists customers with use of Library equipment, print resources, technology, and online resources.
• Troubleshoots basic problems with self-check machines, phones, and other departmental equipment.
• Ensures the quality of the collection material by reviewing materials and routing damaged items to the appropriate department.
• Facilitates communication concerning building issues with the Facilities Department and Library management.
• Answers and responds to phone inquiries or routes calls to appropriate department.
• Supports curbside service and used materials sale.
• Handles lost and found materials according to established guidelines.
• Makes announcements over the public address system as needed.
• Accepts used material donations and routes to appropriate location.
• Collaborates on programs/projects with other staff, occasionally at other locations.
• Assists with paging list fulfillment, including pulling, processing, and shelving holds.
• Monitors and maintains order in the public areas to ensure a welcoming environment for customers.
• Assists in maintaining departmental statistics and reports.
• Attends professional development opportunities.
• Performs other related duties and special projects as assigned.
KNOWLEDGE/SKILLS/ABILITIES
• Demonstrates strong written and verbal communication in responding to customers and staff.
• Strong interpersonal skills working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
• Uses problem solving skills to assist in determining priorities and finding timely solutions to departmental or system-wide issues.
• Provides quality assistance to customers and staff by seeking to understand customers’ needs and providing relevant support.
• Maintains confidentiality and remains calm in all situations.
• Possesses strong technical skills. Familiar with a range of hardware and software technologies. Keeps current in relevant technology.
• Strong organizational and time management abilities. Complete assignments and projects in a timely manner.
• Demonstrates appropriate money management responsibilities.
• Responsive to change and demonstrates adaptability.
• Takes responsibility for consistent completion and follow-up on all tasks.
• Maintains a positive approach while doing daily tasks and handling complex situations.
• Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
EDUCATION/EXPERIENCE/QUALIFICATIONS
• High school diploma or equivalent.
• Minimum two years of customer service experience.
• Bilingual proficiency a plus.
WHAT WE OFFER
The benefits of this position at the Naperville Public Library include:
• Annual Vacation Accrual: 2 weeks per year
• Holidays: 7 days per year
• Annual Sick Accrual: 12 days per year
• Illinois Municipal Retirement Fund (Pension Plan)
• Work Schedule
Monday: 4:00 pm - 8:00 pm
Tuesday: 5:00 pm - 9:00 pm
Wednesday: 8:30 am - 12:30 pm
Thursday: Off
Friday A: 5:00 pm - 9:00 pm
Friday B: 8:30 am -12:30 pm
Friday C: 8:30 am -12:30 pm
Friday D: 12:30 pm- 4:30 pm
Weekend
Saturday A: Off
Sunday A: 1:00 pm – 5:00 pm
Saturday B: Off & Sunday B: Off
Saturday C: 8:30 am – 5:00 pm
Sunday C: 1:00 pm – 5:00 pm
Saturday D: Off & Sunday D: Off
• Schedule may change
To learn more about us, go to https://www.naperville-lib.org/jobs and Diversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org Show more details...
via ZipRecruiter
schedule_type: Full-time
Salary: DOQ/DOE
Title: Systems Engineer/Administrator...
Job Location: Onsite
Interviews: Remote and onsite
Passionate about technology, seeking a healthy work/life balance with
minimal after-hour responsibilities? Desire a role where you will have significant
involvement and can make a huge impact!
If you are looking for a Systems Engineer/Administrator role where you can gain exposure to a new industry, make an impact on the local community
Salary: DOQ/DOE
Title: Systems Engineer/Administrator...
Job Location: Onsite
Interviews: Remote and onsite
Passionate about technology, seeking a healthy work/life balance with
minimal after-hour responsibilities? Desire a role where you will have significant
involvement and can make a huge impact!
If you are looking for a Systems Engineer/Administrator role where you can gain exposure to a new industry, make an impact on the local community of 150,000 residents, and play a key role in the decision-making process impacting technical resources, the Naperville Library may be a place for you.
The Naperville Public Library is expanding the IT Department. Due to growth, we are seeking a Systems Engineer/Administrator to provide their technical knowledge to support our three library locations. The System Engineer/Administrator will assist in leading large scale technology initiatives. The IT team maintains a service portfolio that contributes to current generation technologies, solutions, and services. Serving 150,000 residents, we are one of the top libraries in the country. The Naperville Public Library is ranked one of the best places to work in the Chicagoland area.
What We Offer
We offer a generous benefits package that includes:
• Health Benefits (Medical, Dental, Vision). Medical is through Blue Cross and Blue Shield
• 3 weeks paid vacation per year.
• Tuition reimbursement
• 7 paid holidays per year
• 12 accrued sick days per year
• Twelve weeks paid parental leave policy.
• Basic life insurance
• Employee Assistance Program
• Illinois Municipal Retirement Fund (Pension Plan)
What You’ll Do
Reporting to the IT Manager, the Systems Engineer/Administrator is responsible for the design, installation, administration, support, and optimization of servers, network infrastructure, software, monitoring tools, virtualization and telecommunications. They are responsible for data center activities, user-facing network solutions, and network services. They will identify opportunities and design solutions, configure and implement devices and software, and maintain and provide break fix for the existing equipment and services in both project and day-to-day activities.
The successful candidate is responsible for the following:
• Provide support for the Integrated Library Solution (ILS) system and all integrated components.
• Manage and provide technical expertise for all Microsoft 365 applications including Exchange, Azure AD, AD connect, Teams, OneDrive and SharePoint.
• Provide centralized management of the Library’s enterprise servers, both physical and virtual.
• Maintain Microsoft Windows servers and Cisco network equipment. Install, configure and troubleshoot servers and network equipment.
• Administer virtual server infrastructure (i.e. hosts, storage and network configuration) and SaaS solutions with the goal of maintaining highly available systems.
• Administer data storage solutions, both on-prem and cloud based, in support of mission critical operations.
• Manage and maintain documentation including error logs, equipment inventory and warranty information.
• Maintain and administer perimeter security systems such as firewalls, routers, content management and IPS/IDS and establish best practices for security procedures.
• Identify, coordinate, schedule, and monitor daily backup systems and procedures.
• Provide assistance in software distribution to computers, mobile devices and servers, both manually and using mass deployment tools.
• Research the latest hardware, network, storage, virtualization, databases, security solutions and cloud computing for the purpose of recommending new systems for improving service delivery.
About the Naperville Library
Serving nearly 150,000 residents, Naperville Public Library staff are proud to be part of an award-winning library that has been ranked among the best places to work in the Chicagoland area. It also is among the top libraries in the nation. Made up of three full-service buildings located throughout the City of Naperville, the Library offers many opportunities for staff development and growth. With its reputation for quality service and knowledgeable staff, the Library has the community's full support, which is evident in both its use and funding. The library board, administration, and staff are committed to excellence in serving the community. For more information about the Naperville Library and what a career is like, visit https://www.naperville-lib.org/.
Knowledge, Skills, and Abilities
• Advanced knowledge of Microsoft (MS) Windows Server 2008/2012/2016/2019/2022, MS Active Directory/LDAP, Group Policy, MS Systems Center Configuration Manager (SCCM).
• Experience managing mobile devices using a Mobile Device Management (MDM) Solution similar to MS Intune or AirWatch.
• Strong communication skills when working with all levels of Library personnel as well as outside vendors and community members.
• Ability to promote standardization across all solutions and services to lower the Total Cost of Ownership of the Library’s IT stack.
• Proficiency in general security principles, theories and practices.
• Ability to analyze problems and implement solutions.
• Ability to work independently or with a team.
• Ability to understand the requirements of a project as outlined so that the project can be implemented and completed based upon the specifications provided.
• Ability to troubleshoot issues independently and know how to identify solutions using a wide breadth of resources.
• Ability to understand and gather the resources or information to complete tasks.
• Work in a collaborative and service-minded manner with fellow team members in order to carry out objectives and accomplish goals of the department.
Education, Experience and Qualifications
• High School degree or equivalent required. Associate’s degree or above preferred.
• Seven years of related and progressively responsible professional level administration and systems experience in a professional environment.
• Seven years of experience installing, maintaining and supporting Windows Sever 2008 and above
• Three years of experience administering and managing a Microsoft 365 suite of services including Exchange, Azure AD, AD Connect, Teams, OneDrive and SharePoint.
• Three years of experience administering a virtualized server environment.
• Three years of experience administering an enterprise telecommunications solution (Preferably MS Teams).
• Experience with common network services: AD, DHCP, DNS, S/FTP, HTTP/S, RADIUS, RDP, SSH, and VPN.
• Experience administering a professional environment using Configuration Manager (SCCM) and WSUS or similar management tools.
• Experience administering Windows 7/10/11 in an enterprise environment.
• Experience with QOS, VLANS, WLANS.
• Experience managing enterprise-based end-point-protection such as anti-virus, malware and EDR solutions.
• Experience in application and image deployment methods.
• Advanced knowledge of Disaster Recovery and Business Continuity process design, implementation and governance.
• Strong enterprise architecture design and implementation skills; and demonstrated strength in security and best practices.
• Experience with Network switches, routers and firewalls.
• Certifications such as CompTIA A+, Network+, or Security+.
• Experience administering Microsoft Teams or Cisco Call Manager.
• Experience designing, developing, and working with various types of databases, Including; Microsoft SQL Server, SQL Anywhere, MySQL and/or Access.
• Experience with Crystal Reports or equivalent relational database report writing solutions.
How to apply:
For consideration, send your resume and cover letter to https://www.naperville-lib.org/298/Jobs-at-the-Library.
The Naperville Public Library is an Equal Opportunity Employer.
Key Words: Network Systems Administrator, Network Engineer, Network Administrator Show more details...
Title: Systems Engineer/Administrator...
Job Location: Onsite
Interviews: Remote and onsite
Passionate about technology, seeking a healthy work/life balance with
minimal after-hour responsibilities? Desire a role where you will have significant
involvement and can make a huge impact!
If you are looking for a Systems Engineer/Administrator role where you can gain exposure to a new industry, make an impact on the local community of 150,000 residents, and play a key role in the decision-making process impacting technical resources, the Naperville Library may be a place for you.
The Naperville Public Library is expanding the IT Department. Due to growth, we are seeking a Systems Engineer/Administrator to provide their technical knowledge to support our three library locations. The System Engineer/Administrator will assist in leading large scale technology initiatives. The IT team maintains a service portfolio that contributes to current generation technologies, solutions, and services. Serving 150,000 residents, we are one of the top libraries in the country. The Naperville Public Library is ranked one of the best places to work in the Chicagoland area.
What We Offer
We offer a generous benefits package that includes:
• Health Benefits (Medical, Dental, Vision). Medical is through Blue Cross and Blue Shield
• 3 weeks paid vacation per year.
• Tuition reimbursement
• 7 paid holidays per year
• 12 accrued sick days per year
• Twelve weeks paid parental leave policy.
• Basic life insurance
• Employee Assistance Program
• Illinois Municipal Retirement Fund (Pension Plan)
What You’ll Do
Reporting to the IT Manager, the Systems Engineer/Administrator is responsible for the design, installation, administration, support, and optimization of servers, network infrastructure, software, monitoring tools, virtualization and telecommunications. They are responsible for data center activities, user-facing network solutions, and network services. They will identify opportunities and design solutions, configure and implement devices and software, and maintain and provide break fix for the existing equipment and services in both project and day-to-day activities.
The successful candidate is responsible for the following:
• Provide support for the Integrated Library Solution (ILS) system and all integrated components.
• Manage and provide technical expertise for all Microsoft 365 applications including Exchange, Azure AD, AD connect, Teams, OneDrive and SharePoint.
• Provide centralized management of the Library’s enterprise servers, both physical and virtual.
• Maintain Microsoft Windows servers and Cisco network equipment. Install, configure and troubleshoot servers and network equipment.
• Administer virtual server infrastructure (i.e. hosts, storage and network configuration) and SaaS solutions with the goal of maintaining highly available systems.
• Administer data storage solutions, both on-prem and cloud based, in support of mission critical operations.
• Manage and maintain documentation including error logs, equipment inventory and warranty information.
• Maintain and administer perimeter security systems such as firewalls, routers, content management and IPS/IDS and establish best practices for security procedures.
• Identify, coordinate, schedule, and monitor daily backup systems and procedures.
• Provide assistance in software distribution to computers, mobile devices and servers, both manually and using mass deployment tools.
• Research the latest hardware, network, storage, virtualization, databases, security solutions and cloud computing for the purpose of recommending new systems for improving service delivery.
About the Naperville Library
Serving nearly 150,000 residents, Naperville Public Library staff are proud to be part of an award-winning library that has been ranked among the best places to work in the Chicagoland area. It also is among the top libraries in the nation. Made up of three full-service buildings located throughout the City of Naperville, the Library offers many opportunities for staff development and growth. With its reputation for quality service and knowledgeable staff, the Library has the community's full support, which is evident in both its use and funding. The library board, administration, and staff are committed to excellence in serving the community. For more information about the Naperville Library and what a career is like, visit https://www.naperville-lib.org/.
Knowledge, Skills, and Abilities
• Advanced knowledge of Microsoft (MS) Windows Server 2008/2012/2016/2019/2022, MS Active Directory/LDAP, Group Policy, MS Systems Center Configuration Manager (SCCM).
• Experience managing mobile devices using a Mobile Device Management (MDM) Solution similar to MS Intune or AirWatch.
• Strong communication skills when working with all levels of Library personnel as well as outside vendors and community members.
• Ability to promote standardization across all solutions and services to lower the Total Cost of Ownership of the Library’s IT stack.
• Proficiency in general security principles, theories and practices.
• Ability to analyze problems and implement solutions.
• Ability to work independently or with a team.
• Ability to understand the requirements of a project as outlined so that the project can be implemented and completed based upon the specifications provided.
• Ability to troubleshoot issues independently and know how to identify solutions using a wide breadth of resources.
• Ability to understand and gather the resources or information to complete tasks.
• Work in a collaborative and service-minded manner with fellow team members in order to carry out objectives and accomplish goals of the department.
Education, Experience and Qualifications
• High School degree or equivalent required. Associate’s degree or above preferred.
• Seven years of related and progressively responsible professional level administration and systems experience in a professional environment.
• Seven years of experience installing, maintaining and supporting Windows Sever 2008 and above
• Three years of experience administering and managing a Microsoft 365 suite of services including Exchange, Azure AD, AD Connect, Teams, OneDrive and SharePoint.
• Three years of experience administering a virtualized server environment.
• Three years of experience administering an enterprise telecommunications solution (Preferably MS Teams).
• Experience with common network services: AD, DHCP, DNS, S/FTP, HTTP/S, RADIUS, RDP, SSH, and VPN.
• Experience administering a professional environment using Configuration Manager (SCCM) and WSUS or similar management tools.
• Experience administering Windows 7/10/11 in an enterprise environment.
• Experience with QOS, VLANS, WLANS.
• Experience managing enterprise-based end-point-protection such as anti-virus, malware and EDR solutions.
• Experience in application and image deployment methods.
• Advanced knowledge of Disaster Recovery and Business Continuity process design, implementation and governance.
• Strong enterprise architecture design and implementation skills; and demonstrated strength in security and best practices.
• Experience with Network switches, routers and firewalls.
• Certifications such as CompTIA A+, Network+, or Security+.
• Experience administering Microsoft Teams or Cisco Call Manager.
• Experience designing, developing, and working with various types of databases, Including; Microsoft SQL Server, SQL Anywhere, MySQL and/or Access.
• Experience with Crystal Reports or equivalent relational database report writing solutions.
How to apply:
For consideration, send your resume and cover letter to https://www.naperville-lib.org/298/Jobs-at-the-Library.
The Naperville Public Library is an Equal Opportunity Employer.
Key Words: Network Systems Administrator, Network Engineer, Network Administrator Show more details...
via Geebo
posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
Naperville, IL Naperville, IL $14.
68 an hour $14.
68 an hour 4 hours ago 4 hours ago 4 hours ago Job Title...
Shelver Department:
Adult and Teen Services, 95th St.
Library Application Deadline:
July 25th, 2023 POSITION SUMMARY The Shelver shelves materials, maintains the organization of the collection and orderliness of public areas.
Collaborates with other staff to resolve circulation related issues.
RESPONSIBILITIES Organizes materials on shelves
Naperville, IL Naperville, IL $14.
68 an hour $14.
68 an hour 4 hours ago 4 hours ago 4 hours ago Job Title...
Shelver Department:
Adult and Teen Services, 95th St.
Library Application Deadline:
July 25th, 2023 POSITION SUMMARY The Shelver shelves materials, maintains the organization of the collection and orderliness of public areas.
Collaborates with other staff to resolve circulation related issues.
RESPONSIBILITIES Organizes materials on shelves in accordance with established procedures.
Handles damaged and mislabeled items in accordance with established procedures.
Performs shelf reading on a regular basis.
Assists in pulling items from the collection for selected lists.
Shifts materials as needed.
Checks for materials left on tables, shelves, and racks and returns them to their proper location.
Assists with monitoring and addressing conduct within the Library.
Alerts Person-in-Charge when necessary.
Assists customers with requests and refers requests to the appropriate staff.
May assist with overseeing the volunteer activities.
Attends professional development opportunities.
Performs other related duties and special projects as assigned.
KNOWLEDGE/SKILLS/ABILITIES Uses relevant computer software to access information, answer questions, and perform daily tasks.
Demonstrates strong verbal communication in responding to customers and staff; uses clear written and oral communication to share information with coworkers.
Strong interpersonal skills, working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues.
Service-oriented with the ability to establish and maintain effective relationships with staff and the public.
Successfully collaborates on projects and programs with staff members.
Takes responsibility for consistent completion and follow-up on all tasks.
Responsive to change and demonstrates adaptability.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
EDUCATION/EXPERIENCE/QUALIFICATIONS High school diploma or equivalent.
DETAILS The benefits of this position at the Naperville Public Library include:
Annual Vacation Accrual:
2 weeks per year Holidays:
7 days per year Annual Sick Accrual:
12 days per year Illinois Municipal Retirement Fund (Pension Plan) Work Schedule #1 Mondays 8:
30-12:
30 Tuesdays OFF Wednesdays 4-8 Thursdays 1-5 Fridays 8:
30-12:
30 Every other Saturday & Sunday - hours vary To learn more about us, go to https:
//www.
naperville-lib.
org/jobs and Diversity, Equity & Inclusion Naperville Public Library, IL (naperville-lib.
org) Organizes materials on shelves in accordance with established procedures.
Handles damaged and mislabeled items in accordance with established procedures.
Performs shelf reading on a regular basis.
Assists in pulling items from the collection for selected lists.
Shifts materials as needed.
Checks for materials left on tables, shelves, and racks and returns them to their proper location.
Assists with monitoring and addressing conduct within the Library.
Alerts Person-in-Charge when necessary.
Assists customers with requests and refers requests to the appropriate staff.
May assist with overseeing the volunteer activities.
Attends professional development opportunities.
Performs other related duties and special projects as assigned.
Uses relevant computer software to access information, answer questions, and perform daily tasks.
Demonstrates strong verbal communication in responding to customers and staff; uses clear written and oral communication to share information with coworkers.
Strong interpersonal skills, working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues.
Service-oriented with the ability to establish and maintain effective relationships with staff and the public.
Successfully collaborates on projects and programs with staff members.
Takes responsibility for consistent completion and follow-up on all tasks.
Responsive to change and demonstrates adaptability.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
High school diploma or equivalent.
Annual Vacation Accrual:
2 weeks per year Holidays:
7 days per year Annual Sick Accrual:
12 days per year Illinois Municipal Retirement Fund (Pension Plan) Work Schedule #1.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
68 an hour $14.
68 an hour 4 hours ago 4 hours ago 4 hours ago Job Title...
Shelver Department:
Adult and Teen Services, 95th St.
Library Application Deadline:
July 25th, 2023 POSITION SUMMARY The Shelver shelves materials, maintains the organization of the collection and orderliness of public areas.
Collaborates with other staff to resolve circulation related issues.
RESPONSIBILITIES Organizes materials on shelves in accordance with established procedures.
Handles damaged and mislabeled items in accordance with established procedures.
Performs shelf reading on a regular basis.
Assists in pulling items from the collection for selected lists.
Shifts materials as needed.
Checks for materials left on tables, shelves, and racks and returns them to their proper location.
Assists with monitoring and addressing conduct within the Library.
Alerts Person-in-Charge when necessary.
Assists customers with requests and refers requests to the appropriate staff.
May assist with overseeing the volunteer activities.
Attends professional development opportunities.
Performs other related duties and special projects as assigned.
KNOWLEDGE/SKILLS/ABILITIES Uses relevant computer software to access information, answer questions, and perform daily tasks.
Demonstrates strong verbal communication in responding to customers and staff; uses clear written and oral communication to share information with coworkers.
Strong interpersonal skills, working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues.
Service-oriented with the ability to establish and maintain effective relationships with staff and the public.
Successfully collaborates on projects and programs with staff members.
Takes responsibility for consistent completion and follow-up on all tasks.
Responsive to change and demonstrates adaptability.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
EDUCATION/EXPERIENCE/QUALIFICATIONS High school diploma or equivalent.
DETAILS The benefits of this position at the Naperville Public Library include:
Annual Vacation Accrual:
2 weeks per year Holidays:
7 days per year Annual Sick Accrual:
12 days per year Illinois Municipal Retirement Fund (Pension Plan) Work Schedule #1 Mondays 8:
30-12:
30 Tuesdays OFF Wednesdays 4-8 Thursdays 1-5 Fridays 8:
30-12:
30 Every other Saturday & Sunday - hours vary To learn more about us, go to https:
//www.
naperville-lib.
org/jobs and Diversity, Equity & Inclusion Naperville Public Library, IL (naperville-lib.
org) Organizes materials on shelves in accordance with established procedures.
Handles damaged and mislabeled items in accordance with established procedures.
Performs shelf reading on a regular basis.
Assists in pulling items from the collection for selected lists.
Shifts materials as needed.
Checks for materials left on tables, shelves, and racks and returns them to their proper location.
Assists with monitoring and addressing conduct within the Library.
Alerts Person-in-Charge when necessary.
Assists customers with requests and refers requests to the appropriate staff.
May assist with overseeing the volunteer activities.
Attends professional development opportunities.
Performs other related duties and special projects as assigned.
Uses relevant computer software to access information, answer questions, and perform daily tasks.
Demonstrates strong verbal communication in responding to customers and staff; uses clear written and oral communication to share information with coworkers.
Strong interpersonal skills, working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues.
Service-oriented with the ability to establish and maintain effective relationships with staff and the public.
Successfully collaborates on projects and programs with staff members.
Takes responsibility for consistent completion and follow-up on all tasks.
Responsive to change and demonstrates adaptability.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
High school diploma or equivalent.
Annual Vacation Accrual:
2 weeks per year Holidays:
7 days per year Annual Sick Accrual:
12 days per year Illinois Municipal Retirement Fund (Pension Plan) Work Schedule #1.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Talentify
posted_at: 12 hours agoschedule_type: Full-time
Do you thrive in an environment where communication and accuracy are key? If you're a detail-oriented team player, who enjoys working in a collaborative environment, consider starting your next chapter at the Naperville Public Library. The Benefits and Payroll Associate coordinates the library’s benefit
Do you thrive in an environment where communication and accuracy are key? If you're a detail-oriented team player, who enjoys working in a collaborative environment, consider starting your next chapter at the Naperville Public Library. The Benefits and Payroll Associate coordinates the library’s benefit
Show more details...
via Indeed
schedule_type: Full-timesalary: 18.59 an hour
Job Title: Adult Services Associate
Department: Adult & Teen Services, Nichols Library...
Application Deadline: Open Until Filled
POSITION SUMMARY
The Adult Services Associate provides reference and Readers’ Advisory services to Library customers and supports staff in managing collections and conducting programs. Assists Library customers in the use of digital and print resources, and promotes Library resources, programs, and services.
RESPONSIBILITIES
•
Job Title: Adult Services Associate
Department: Adult & Teen Services, Nichols Library...
Application Deadline: Open Until Filled
POSITION SUMMARY
The Adult Services Associate provides reference and Readers’ Advisory services to Library customers and supports staff in managing collections and conducting programs. Assists Library customers in the use of digital and print resources, and promotes Library resources, programs, and services.
RESPONSIBILITIES
• Utilizes and accesses information using a broad spectrum of resources, including print, electronic, and online resources.
• Provides leadership, training and guidance to staff and the public in the area of Adult & Teen Services.
• Stays current with adult and teen literature, relevant technology, and library trends. Provides reference and Reader’s Advisory assistance to customers, including topical research and material location in person, by telephone, and via email.
• Assists and occasionally leads presentations of library programs.
• Assembles and arranges displays of public information, bulletin boards, books, and other library materials.
• May process, track, and report Interlibrary Loan (ILL) requests; may serve as contact person for ILL services.
• May periodically serve as Person In Charge (PIC), providing support for employees, customers, and facility issues.
• Collaborates with Marketing and IT to add content and promote services relevant to teen services on the Library website and associated social networking sites.
• Assists Librarians with collection management. Selects and evaluates materials for replacement, repair, or withdrawal from the library collection.
• Prepares reports and statistics for review as requested.
• Assists in conducting library tours and other outreach activities as required. Represents the library at community events.
• May oversee volunteers.
• Troubleshoots and resolves minor computer hardware and software problems.
• Attends professional development opportunities.
• Performs other related duties and special projects as assigned.
KNOWLEDGE/SKILLS/ABILITIES
• Uses relevant computer software to access information, answer questions, and perform daily tasks. Familiar with the use of database applications.
• Ability to effectively provide reference assistance and instruction services.
• Demonstrates strong verbal and written communication skills; ability to successfully lead programs and give presentations.
• Strong interpersonal skills, working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
• Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues.
• Service-oriented with the ability to establish and maintain effective relationships with staff and the public.
• Successfully supports and/or collaborates on projects and programs with staff members.
• Takes responsibility for consistent completion and follow-up on all tasks.
• Responsive to change and demonstrates adaptability.
• Maintains a positive approach while doing daily tasks and when faced with adversity.
• Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
EDUCATION/EXPERIENCE/QUALIFICATIONS
• Four-year college degree.
• Minimum two years of relevant work experience.
• Bilingual proficiency a plus.
What We Offer
We offer a generous benefits package that includes:
• Health Benefits (Medical, Dental, Vision).
• 3 weeks paid vacation per year.
• Tuition reimbursement
• 7 paid holidays per year
• 12 accrued sick days per year
• Twelve weeks paid parental leave policy.
• Basic life insurance
• Employee Assistance Program
• Illinois Municipal Retirement Fund (Pension Plan)
• Work Schedule
Monday 8:30am-5:00pm
Tuesday 8:30am-5:00pm
Wednesday 8:30am-5:00pm
Thursday 12:30pm-9:00pm
Friday 8:30am-5:00pm
Two weekends per month
Every eighth Friday evening
Every fourth weekend; hours vary
• Schedule may change
To learn more about us, go to https://www.naperville-lib.org/jobs and Diversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org Show more details...
Department: Adult & Teen Services, Nichols Library...
Application Deadline: Open Until Filled
POSITION SUMMARY
The Adult Services Associate provides reference and Readers’ Advisory services to Library customers and supports staff in managing collections and conducting programs. Assists Library customers in the use of digital and print resources, and promotes Library resources, programs, and services.
RESPONSIBILITIES
• Utilizes and accesses information using a broad spectrum of resources, including print, electronic, and online resources.
• Provides leadership, training and guidance to staff and the public in the area of Adult & Teen Services.
• Stays current with adult and teen literature, relevant technology, and library trends. Provides reference and Reader’s Advisory assistance to customers, including topical research and material location in person, by telephone, and via email.
• Assists and occasionally leads presentations of library programs.
• Assembles and arranges displays of public information, bulletin boards, books, and other library materials.
• May process, track, and report Interlibrary Loan (ILL) requests; may serve as contact person for ILL services.
• May periodically serve as Person In Charge (PIC), providing support for employees, customers, and facility issues.
• Collaborates with Marketing and IT to add content and promote services relevant to teen services on the Library website and associated social networking sites.
• Assists Librarians with collection management. Selects and evaluates materials for replacement, repair, or withdrawal from the library collection.
• Prepares reports and statistics for review as requested.
• Assists in conducting library tours and other outreach activities as required. Represents the library at community events.
• May oversee volunteers.
• Troubleshoots and resolves minor computer hardware and software problems.
• Attends professional development opportunities.
• Performs other related duties and special projects as assigned.
KNOWLEDGE/SKILLS/ABILITIES
• Uses relevant computer software to access information, answer questions, and perform daily tasks. Familiar with the use of database applications.
• Ability to effectively provide reference assistance and instruction services.
• Demonstrates strong verbal and written communication skills; ability to successfully lead programs and give presentations.
• Strong interpersonal skills, working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
• Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues.
• Service-oriented with the ability to establish and maintain effective relationships with staff and the public.
• Successfully supports and/or collaborates on projects and programs with staff members.
• Takes responsibility for consistent completion and follow-up on all tasks.
• Responsive to change and demonstrates adaptability.
• Maintains a positive approach while doing daily tasks and when faced with adversity.
• Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
EDUCATION/EXPERIENCE/QUALIFICATIONS
• Four-year college degree.
• Minimum two years of relevant work experience.
• Bilingual proficiency a plus.
What We Offer
We offer a generous benefits package that includes:
• Health Benefits (Medical, Dental, Vision).
• 3 weeks paid vacation per year.
• Tuition reimbursement
• 7 paid holidays per year
• 12 accrued sick days per year
• Twelve weeks paid parental leave policy.
• Basic life insurance
• Employee Assistance Program
• Illinois Municipal Retirement Fund (Pension Plan)
• Work Schedule
Monday 8:30am-5:00pm
Tuesday 8:30am-5:00pm
Wednesday 8:30am-5:00pm
Thursday 12:30pm-9:00pm
Friday 8:30am-5:00pm
Two weekends per month
Every eighth Friday evening
Every fourth weekend; hours vary
• Schedule may change
To learn more about us, go to https://www.naperville-lib.org/jobs and Diversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org Show more details...
via Naperville, IL - Geebo
posted_at: 5 days agoschedule_type: Full-timesalary: 20–28 an hour
4.
4 Naperville, IL Naperville, IL $14.
68 an hour $14...
68 an hour 1 day ago 1 day ago 1 day ago Job Title:
Shelver Department:
Adult and Teen Services, Nichols Library Application Deadline:
Open until Filled POSITION SUMMARY The Shelver shelves materials, maintains the organization of the collection and orderliness of public areas.
Collaborates with other staff to resolve circulation related issues.
RESPONSIBILITIES Organizes materials on shelves
4.
4 Naperville, IL Naperville, IL $14.
68 an hour $14...
68 an hour 1 day ago 1 day ago 1 day ago Job Title:
Shelver Department:
Adult and Teen Services, Nichols Library Application Deadline:
Open until Filled POSITION SUMMARY The Shelver shelves materials, maintains the organization of the collection and orderliness of public areas.
Collaborates with other staff to resolve circulation related issues.
RESPONSIBILITIES Organizes materials on shelves in accordance with established procedures.
Handles damaged and mislabeled items in accordance with established procedures.
Performs shelf reading on a regular basis.
Assists in pulling items from the collection for selected lists.
Shifts materials as needed.
Checks for materials left on tables, shelves, and racks and returns them to their proper location.
Assists with monitoring and addressing conduct within the Library.
Alerts Person-in-Charge when necessary.
Assists customers with requests and refers requests to the appropriate staff.
May assist with overseeing the volunteer activities.
Attends professional development opportunities.
Performs other related duties and special projects as assigned.
KNOWLEDGE/SKILLS/ABILITIES Uses relevant computer software to access information, answer questions, and perform daily tasks.
Demonstrates strong verbal communication in responding to customers and staff; uses clear written and oral communication to share information with coworkers.
Strong interpersonal skills, working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues.
Service-oriented with the ability to establish and maintain effective relationships with staff and the public.
Successfully collaborates on projects and programs with staff members.
Takes responsibility for consistent completion and follow-up on all tasks.
Responsive to change and demonstrates adaptability.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
EDUCATION/EXPERIENCE/QUALIFICATIONS High school diploma or equivalent.
DETAILS The benefits of this position at the Naperville Public Library include:
Annual Vacation Accrual:
2 weeks per year Holidays:
7 days per year Annual Sick Accrual:
12 days per year Illinois Municipal Retirement Fund (Pension Plan) Work Schedule #1 Monday - 12:
30-4:
30 Tuesday - 12:
30-4:
30 Wednesday - 12:
30-4:
30 Thursday - 12:
30-4:
30 Friday - Off Every other weekend:
Saturday:
12:
30-4:
30 Sunday:
12:
30-4:
30 To learn more about us, go to https:
//www.
naperville-lib.
org/jobs and Diversity, Equity & Inclusion Naperville Public Library, IL (naperville-lib.
org) Organizes materials on shelves in accordance with established procedures.
Handles damaged and mislabeled items in accordance with established procedures.
Performs shelf reading on a regular basis.
Assists in pulling items from the collection for selected lists.
Shifts materials as needed.
Checks for materials left on tables, shelves, and racks and returns them to their proper location.
Assists with monitoring and addressing conduct within the Library.
Alerts Person-in-Charge when necessary.
Assists customers with requests and refers requests to the appropriate staff.
May assist with overseeing the volunteer activities.
Attends professional development opportunities.
Performs other related duties and special projects as assigned.
Uses relevant computer software to access information, answer questions, and perform daily tasks.
Demonstrates strong verbal communication in responding to customers and staff; uses clear written and oral communication to share information with coworkers.
Strong interpersonal skills, working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues.
Service-oriented with the ability to establish and maintain effective relationships with staff and the public.
Successfully collaborates on projects and programs with staff members.
Takes responsibility for consistent completion and follow-up on all tasks.
Responsive to change and demonstrates adaptability.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
High school diploma or equivalent.
Annual Vacation Accrual:
2 weeks per year Holidays:
7 days per year Annual Sick Accrual:
12 days per year Illinois Municipal Retirement Fund (Pension Plan) Work Schedule #1.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
4 Naperville, IL Naperville, IL $14.
68 an hour $14...
68 an hour 1 day ago 1 day ago 1 day ago Job Title:
Shelver Department:
Adult and Teen Services, Nichols Library Application Deadline:
Open until Filled POSITION SUMMARY The Shelver shelves materials, maintains the organization of the collection and orderliness of public areas.
Collaborates with other staff to resolve circulation related issues.
RESPONSIBILITIES Organizes materials on shelves in accordance with established procedures.
Handles damaged and mislabeled items in accordance with established procedures.
Performs shelf reading on a regular basis.
Assists in pulling items from the collection for selected lists.
Shifts materials as needed.
Checks for materials left on tables, shelves, and racks and returns them to their proper location.
Assists with monitoring and addressing conduct within the Library.
Alerts Person-in-Charge when necessary.
Assists customers with requests and refers requests to the appropriate staff.
May assist with overseeing the volunteer activities.
Attends professional development opportunities.
Performs other related duties and special projects as assigned.
KNOWLEDGE/SKILLS/ABILITIES Uses relevant computer software to access information, answer questions, and perform daily tasks.
Demonstrates strong verbal communication in responding to customers and staff; uses clear written and oral communication to share information with coworkers.
Strong interpersonal skills, working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues.
Service-oriented with the ability to establish and maintain effective relationships with staff and the public.
Successfully collaborates on projects and programs with staff members.
Takes responsibility for consistent completion and follow-up on all tasks.
Responsive to change and demonstrates adaptability.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
EDUCATION/EXPERIENCE/QUALIFICATIONS High school diploma or equivalent.
DETAILS The benefits of this position at the Naperville Public Library include:
Annual Vacation Accrual:
2 weeks per year Holidays:
7 days per year Annual Sick Accrual:
12 days per year Illinois Municipal Retirement Fund (Pension Plan) Work Schedule #1 Monday - 12:
30-4:
30 Tuesday - 12:
30-4:
30 Wednesday - 12:
30-4:
30 Thursday - 12:
30-4:
30 Friday - Off Every other weekend:
Saturday:
12:
30-4:
30 Sunday:
12:
30-4:
30 To learn more about us, go to https:
//www.
naperville-lib.
org/jobs and Diversity, Equity & Inclusion Naperville Public Library, IL (naperville-lib.
org) Organizes materials on shelves in accordance with established procedures.
Handles damaged and mislabeled items in accordance with established procedures.
Performs shelf reading on a regular basis.
Assists in pulling items from the collection for selected lists.
Shifts materials as needed.
Checks for materials left on tables, shelves, and racks and returns them to their proper location.
Assists with monitoring and addressing conduct within the Library.
Alerts Person-in-Charge when necessary.
Assists customers with requests and refers requests to the appropriate staff.
May assist with overseeing the volunteer activities.
Attends professional development opportunities.
Performs other related duties and special projects as assigned.
Uses relevant computer software to access information, answer questions, and perform daily tasks.
Demonstrates strong verbal communication in responding to customers and staff; uses clear written and oral communication to share information with coworkers.
Strong interpersonal skills, working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues.
Service-oriented with the ability to establish and maintain effective relationships with staff and the public.
Successfully collaborates on projects and programs with staff members.
Takes responsibility for consistent completion and follow-up on all tasks.
Responsive to change and demonstrates adaptability.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
High school diploma or equivalent.
Annual Vacation Accrual:
2 weeks per year Holidays:
7 days per year Annual Sick Accrual:
12 days per year Illinois Municipal Retirement Fund (Pension Plan) Work Schedule #1.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Naperville, IL - Geebo
posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
4.
4 Naperville, IL Naperville, IL $14.
68 an hour $14...
68 an hour 1 day ago 1 day ago 1 day ago Job Title:
Customer Services Assistant I Department:
Customer Services, Nichols Library Application Deadline:
December 6th, 2023 POSITION SUMMARY The Customer Service Assistant I provides consistent, accurate, and timely handling of Library materials for circulation.
Contributes to the general order and care of facilities and Library materials.
RESPONSIBILITIES
4.
4 Naperville, IL Naperville, IL $14.
68 an hour $14...
68 an hour 1 day ago 1 day ago 1 day ago Job Title:
Customer Services Assistant I Department:
Customer Services, Nichols Library Application Deadline:
December 6th, 2023 POSITION SUMMARY The Customer Service Assistant I provides consistent, accurate, and timely handling of Library materials for circulation.
Contributes to the general order and care of facilities and Library materials.
RESPONSIBILITIES Performs circulation and shelving activities for the Library, which may include checking in materials, filing holds, maintaining hold shelves, emptying book drops, processing and sorting new materials, preparing materials for transit, and unloading book carts to sorting shelves.
Performs tasks associated with opening and closing the department.
Preparing book drops for extended closures.
Responsible for all aspects of paging list fulfillment; generate hold lists, pull materials, process holds, pull expired/cancelled holds, re-check materials for additional processing and reconcile problem items by investigating their status and location.
Ensures the quality of the collection by reviewing materials and routing damaged items to the appropriate department.
Updates item records as needed.
Supports curbside service and used materials sale.
Handles lost and found materials according to established guidelines.
Monitors and maintains order in the public areas to ensure a safe and welcoming environment for customers.
Responds to customer requests promptly and courteously, referring difficult or unusual requests to the appropriate Library staff with diplomacy.
Assists in maintaining statistics and reports.
Troubleshoots issues with workroom equipment.
Collaborates on programs/projects with staff, occasionally at other locations.
Attends professional development opportunities.
Performs other related duties and special projects as assigned.
KNOWLEDGE/SKILLS/ABILITIES Demonstrates strong written and verbal communication in responding to customers and staff.
Strong interpersonal skills working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
Uses problem solving skills to assist in determining priorities and finding timely solutions to departmental or system-wide issues.
Provides quality assistance to customers and staff by seeking to understand customers' needs and providing relevant support.
Maintains confidentiality and remains calm in all situations.
Uses multiple tools to answer questions, uses common office equipment and relevant computer software for daily tasks, communicates to manage workflow.
Keeps current in relevant technology.
Strong organizational and time management abilities.
Complete assignments and projects in a timely manner.
Responsive to change and demonstrates adaptability.
Takes responsibility for consistent completion and follow-up on all tasks.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
EDUCATION/EXPERIENCE/QUALIFICATIONS High school diploma or equivalent.
Minimum two years of customer service experience.
Bilingual proficiency a plus.
DETAILS The benefits of this position at the Naperville Public Library include:
Annual Vacation Accrual:
2 weeks per year Holidays:
7 days per year Annual Sick Accrual:
12 days per year Illinois Municipal Retirement Fund (Pension Plan) Work Schedule Monday-Wednesday 5-9 Thursday off Friday 4:
30-9:
00 1 Saturday a month 12:
30-5:
00 2 Sundays a month 12:
30-5:
00 Schedule may change.
To learn more about us, go to https:
//www.
naperville-lib.
org/jobs and Diversity, Equity & Inclusion Naperville Public Library, IL (naperville-lib.
org) Performs circulation and shelving activities for the Library, which may include checking in materials, filing holds, maintaining hold shelves, emptying book drops, processing and sorting new materials, preparing materials for transit, and unloading book carts to sorting shelves.
Performs tasks associated with opening and closing the department.
Preparing book drops for extended closures.
Responsible for all aspects of paging list fulfillment; generate hold lists, pull materials, process holds, pull expired/cancelled holds, re-check materials for additional processing and reconcile problem items by investigating their status and location.
Ensures the quality of the collection by reviewing materials and routing damaged items to the appropriate department.
Updates item records as needed.
Supports curbside service and used materials sale.
Handles lost and found materials according to established guidelines.
Monitors and maintains order in the public areas to ensure a safe and welcoming environment for customers.
Responds to customer requests promptly and courteously, referring difficult or unusual requests to the appropriate Library staff with diplomacy.
Assists in maintaining statistics and reports.
Troubleshoots issues with workroom equipment.
Collaborates on programs/projects with staff, occasionally at other locations.
Attends professional development opportunities.
Performs other related duties and special projects as assigned.
Demonstrates strong written and verbal communication in responding to customers and staff.
Strong interpersonal skills working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
Uses problem solving skills to assist in determining priorities and finding timely solutions to departmental or system-wide issues.
Provides quality assistance to customers and staff by seeking to understand customers' needs and providing relevant support.
Maintains confidentiality and remains calm in all situations.
Uses multiple tools to answer questions, uses common office equipment and relevant computer software for daily tasks, communicates to manage workflow.
Keeps current in relevant technology.
Strong organizational and time management abilities.
Complete assignments and projects in a timely manner.
Responsive to change and demonstrates adaptability.
Takes responsibility for consistent completion and follow-up on all tasks.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
High school diploma or equivalent.
Minimum two years of customer service experience.
Bilingual proficiency a plus.
Annual Vacation Accrual:
2 weeks per year Holidays:
7 days per year Annual Sick Accrual:
12 days per year Illinois Municipal Retirement Fund (Pension Plan) Work Schedule Schedule may change.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
4 Naperville, IL Naperville, IL $14.
68 an hour $14...
68 an hour 1 day ago 1 day ago 1 day ago Job Title:
Customer Services Assistant I Department:
Customer Services, Nichols Library Application Deadline:
December 6th, 2023 POSITION SUMMARY The Customer Service Assistant I provides consistent, accurate, and timely handling of Library materials for circulation.
Contributes to the general order and care of facilities and Library materials.
RESPONSIBILITIES Performs circulation and shelving activities for the Library, which may include checking in materials, filing holds, maintaining hold shelves, emptying book drops, processing and sorting new materials, preparing materials for transit, and unloading book carts to sorting shelves.
Performs tasks associated with opening and closing the department.
Preparing book drops for extended closures.
Responsible for all aspects of paging list fulfillment; generate hold lists, pull materials, process holds, pull expired/cancelled holds, re-check materials for additional processing and reconcile problem items by investigating their status and location.
Ensures the quality of the collection by reviewing materials and routing damaged items to the appropriate department.
Updates item records as needed.
Supports curbside service and used materials sale.
Handles lost and found materials according to established guidelines.
Monitors and maintains order in the public areas to ensure a safe and welcoming environment for customers.
Responds to customer requests promptly and courteously, referring difficult or unusual requests to the appropriate Library staff with diplomacy.
Assists in maintaining statistics and reports.
Troubleshoots issues with workroom equipment.
Collaborates on programs/projects with staff, occasionally at other locations.
Attends professional development opportunities.
Performs other related duties and special projects as assigned.
KNOWLEDGE/SKILLS/ABILITIES Demonstrates strong written and verbal communication in responding to customers and staff.
Strong interpersonal skills working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
Uses problem solving skills to assist in determining priorities and finding timely solutions to departmental or system-wide issues.
Provides quality assistance to customers and staff by seeking to understand customers' needs and providing relevant support.
Maintains confidentiality and remains calm in all situations.
Uses multiple tools to answer questions, uses common office equipment and relevant computer software for daily tasks, communicates to manage workflow.
Keeps current in relevant technology.
Strong organizational and time management abilities.
Complete assignments and projects in a timely manner.
Responsive to change and demonstrates adaptability.
Takes responsibility for consistent completion and follow-up on all tasks.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
EDUCATION/EXPERIENCE/QUALIFICATIONS High school diploma or equivalent.
Minimum two years of customer service experience.
Bilingual proficiency a plus.
DETAILS The benefits of this position at the Naperville Public Library include:
Annual Vacation Accrual:
2 weeks per year Holidays:
7 days per year Annual Sick Accrual:
12 days per year Illinois Municipal Retirement Fund (Pension Plan) Work Schedule Monday-Wednesday 5-9 Thursday off Friday 4:
30-9:
00 1 Saturday a month 12:
30-5:
00 2 Sundays a month 12:
30-5:
00 Schedule may change.
To learn more about us, go to https:
//www.
naperville-lib.
org/jobs and Diversity, Equity & Inclusion Naperville Public Library, IL (naperville-lib.
org) Performs circulation and shelving activities for the Library, which may include checking in materials, filing holds, maintaining hold shelves, emptying book drops, processing and sorting new materials, preparing materials for transit, and unloading book carts to sorting shelves.
Performs tasks associated with opening and closing the department.
Preparing book drops for extended closures.
Responsible for all aspects of paging list fulfillment; generate hold lists, pull materials, process holds, pull expired/cancelled holds, re-check materials for additional processing and reconcile problem items by investigating their status and location.
Ensures the quality of the collection by reviewing materials and routing damaged items to the appropriate department.
Updates item records as needed.
Supports curbside service and used materials sale.
Handles lost and found materials according to established guidelines.
Monitors and maintains order in the public areas to ensure a safe and welcoming environment for customers.
Responds to customer requests promptly and courteously, referring difficult or unusual requests to the appropriate Library staff with diplomacy.
Assists in maintaining statistics and reports.
Troubleshoots issues with workroom equipment.
Collaborates on programs/projects with staff, occasionally at other locations.
Attends professional development opportunities.
Performs other related duties and special projects as assigned.
Demonstrates strong written and verbal communication in responding to customers and staff.
Strong interpersonal skills working effectively with individuals of diverse cultures, communication styles, abilities, and backgrounds.
Uses problem solving skills to assist in determining priorities and finding timely solutions to departmental or system-wide issues.
Provides quality assistance to customers and staff by seeking to understand customers' needs and providing relevant support.
Maintains confidentiality and remains calm in all situations.
Uses multiple tools to answer questions, uses common office equipment and relevant computer software for daily tasks, communicates to manage workflow.
Keeps current in relevant technology.
Strong organizational and time management abilities.
Complete assignments and projects in a timely manner.
Responsive to change and demonstrates adaptability.
Takes responsibility for consistent completion and follow-up on all tasks.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
High school diploma or equivalent.
Minimum two years of customer service experience.
Bilingual proficiency a plus.
Annual Vacation Accrual:
2 weeks per year Holidays:
7 days per year Annual Sick Accrual:
12 days per year Illinois Municipal Retirement Fund (Pension Plan) Work Schedule Schedule may change.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Talentify
schedule_type: Part-time
Job Title: Customer Services Assistant II Department: Customer Services, 95th Street Library Application Deadline: Open Until Filled POSITION SUMMARY The Customer Service Assistant II assists customers with the optimal use of Library services. Provides consistent, accurate, and timely handling of Librar
Job Title: Customer Services Assistant II Department: Customer Services, 95th Street Library Application Deadline: Open Until Filled POSITION SUMMARY The Customer Service Assistant II assists customers with the optimal use of Library services. Provides consistent, accurate, and timely handling of Librar
Show more details...
via Talentify
posted_at: 26 days agoschedule_type: Full-time
Job Title: Children's Services Associate Department: Children's Services, Naper Blvd. Library Application Deadline: Open until filled. POSITION SUMMARY The Children’s Services Associate provides reference and Readers’ Advisory services to Library customers. Assists Library customers in the use of digita
Job Title: Children's Services Associate Department: Children's Services, Naper Blvd. Library Application Deadline: Open until filled. POSITION SUMMARY The Children’s Services Associate provides reference and Readers’ Advisory services to Library customers. Assists Library customers in the use of digita
Show more details...
via Indeed
posted_at: 25 days agoschedule_type: Full-timesalary: 18.80 an hour
Job Title: Children's Services Associate
Department: Children's Services, Naper Blvd. Library...
Application Deadline: Open until filled.
POSITION SUMMARY
The Children’s Services Associate provides reference and Readers’ Advisory services to Library customers. Assists Library customers in the use of digital and print resources, plans and conducts programs, assists librarians with collection management, and provide support services to the Children’s
Job Title: Children's Services Associate
Department: Children's Services, Naper Blvd. Library...
Application Deadline: Open until filled.
POSITION SUMMARY
The Children’s Services Associate provides reference and Readers’ Advisory services to Library customers. Assists Library customers in the use of digital and print resources, plans and conducts programs, assists librarians with collection management, and provide support services to the Children’s Services department.
RESPONSIBILITIES
Utilizes and accesses information using a broad spectrum of resources, including print,
electronic, and online resources.
Explains, demonstrates, and assists users in the use of print and electronic resources, including.
computer online databases, websites, and downloadable materials.
Provides reference and Reader’s Advisory assistance for customers, including topical research.
and material location in person, by telephone, and via email.
Maintains current knowledge of new materials, services, relevant technology, and library trends.
Plans and conducts programs for children; includes developing and implementing new.
concepts and themes.
Maintains organization of the collections for the library. Assembles and arranges displays of
public information, bulletin boards, books, and other library materials.
Assists Children’s Services Librarians with collection management following established.
guidelines.
May periodically serve as Person in Charge (PIC), providing support for employees, customers,
and facility issues.
Collaborates with Marketing and IT to add content and promote services relevant to Children’s.
Services on the Library website and associated social networking sites.
Prepares reports and statistics for management review as requested.
Assists in conducting library tours and other outreach activities as required. Supports
partnerships with local organizations through activities, displays, and other coordinating.
activities.
Works with volunteers to assign tasks and review completed tasks.
Troubleshoots and resolves minor computer hardware and software issues.
Attends professional development opportunities.
Performs other related duties and special projects as assigned.
KNOWLEDGE/SKILLS/ABILITIES
Uses relevant computer software to access information, answer questions, and perform daily.
tasks. Familiar with the use of database applications.
Ability to effectively provide reference assistance and instruction services.
Demonstrates strong verbal and written communication skills; ability to successfully lead.
programs and give presentations.
Strong interpersonal skills, working effectively with individuals of diverse cultures,
communication styles, abilities, and backgrounds.
Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues.
Service oriented with the ability to establish and maintain effective relationships with staff and the public.
Successfully supports and/or collaborates on projects and programs with staff members.
Demonstrates willingness to learn the developmental stages of children and enjoys working with children.
Takes responsibility for consistent completion and follow-up on all tasks.
Responsive to change and demonstrates adaptability.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
EDUCATION/EXPERIENCE/QUALIFICATIONS
Bachelor’s degree from four-year college or university; or minimum 5 years related experience and/or training; or equivalent combination of education and experience.
Bilingual proficiency a plus.
PHYSICAL DEMANDS/WORK ENVIRONMENT
Communicate with staff and customers in person and over the phone.
May require either being in a stationary position or moving about for prolonged periods.
Moves equipment or library materials weighing up to 35 lbs.
Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations.
WORK SCHEDULE:
Monday—4:00-9:00 PM
Tuesday—OFF
Wednesday—8:45-5:00 PM
Thursday—9:00-1:30 PM
Friday—OFF
One weekend a month on a rotation, which will be:
Saturday—10:30-5:00 PM
Sunday—12:30-5:00 PM Show more details...
Department: Children's Services, Naper Blvd. Library...
Application Deadline: Open until filled.
POSITION SUMMARY
The Children’s Services Associate provides reference and Readers’ Advisory services to Library customers. Assists Library customers in the use of digital and print resources, plans and conducts programs, assists librarians with collection management, and provide support services to the Children’s Services department.
RESPONSIBILITIES
Utilizes and accesses information using a broad spectrum of resources, including print,
electronic, and online resources.
Explains, demonstrates, and assists users in the use of print and electronic resources, including.
computer online databases, websites, and downloadable materials.
Provides reference and Reader’s Advisory assistance for customers, including topical research.
and material location in person, by telephone, and via email.
Maintains current knowledge of new materials, services, relevant technology, and library trends.
Plans and conducts programs for children; includes developing and implementing new.
concepts and themes.
Maintains organization of the collections for the library. Assembles and arranges displays of
public information, bulletin boards, books, and other library materials.
Assists Children’s Services Librarians with collection management following established.
guidelines.
May periodically serve as Person in Charge (PIC), providing support for employees, customers,
and facility issues.
Collaborates with Marketing and IT to add content and promote services relevant to Children’s.
Services on the Library website and associated social networking sites.
Prepares reports and statistics for management review as requested.
Assists in conducting library tours and other outreach activities as required. Supports
partnerships with local organizations through activities, displays, and other coordinating.
activities.
Works with volunteers to assign tasks and review completed tasks.
Troubleshoots and resolves minor computer hardware and software issues.
Attends professional development opportunities.
Performs other related duties and special projects as assigned.
KNOWLEDGE/SKILLS/ABILITIES
Uses relevant computer software to access information, answer questions, and perform daily.
tasks. Familiar with the use of database applications.
Ability to effectively provide reference assistance and instruction services.
Demonstrates strong verbal and written communication skills; ability to successfully lead.
programs and give presentations.
Strong interpersonal skills, working effectively with individuals of diverse cultures,
communication styles, abilities, and backgrounds.
Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues.
Service oriented with the ability to establish and maintain effective relationships with staff and the public.
Successfully supports and/or collaborates on projects and programs with staff members.
Demonstrates willingness to learn the developmental stages of children and enjoys working with children.
Takes responsibility for consistent completion and follow-up on all tasks.
Responsive to change and demonstrates adaptability.
Maintains a positive approach while doing daily tasks and when faced with adversity.
Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.
EDUCATION/EXPERIENCE/QUALIFICATIONS
Bachelor’s degree from four-year college or university; or minimum 5 years related experience and/or training; or equivalent combination of education and experience.
Bilingual proficiency a plus.
PHYSICAL DEMANDS/WORK ENVIRONMENT
Communicate with staff and customers in person and over the phone.
May require either being in a stationary position or moving about for prolonged periods.
Moves equipment or library materials weighing up to 35 lbs.
Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations.
WORK SCHEDULE:
Monday—4:00-9:00 PM
Tuesday—OFF
Wednesday—8:45-5:00 PM
Thursday—9:00-1:30 PM
Friday—OFF
One weekend a month on a rotation, which will be:
Saturday—10:30-5:00 PM
Sunday—12:30-5:00 PM Show more details...
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